Equipment Missing in Transit

Possible Cause #

• Equipment missing in transit

What to Check - Phone #

• Box count
• Review packing slip

Action Needed - Phone #

1. Document
2. Take Pictures
3. File Claim
4. Replace Missing Equipment
5. Reschedule installation as necessary.

Caution #

Resolution

Did Equipment Missing in Transit resolve the issue?

Yes, resolution code 510.

No, go to next step.