Check Customer / Store ID

Possible Cause #

• Customer and/or Store ID

What to Check - Field #

• Store ID should match data from TeaWorld. This is the unit number of a Location.
• Customer ID should match the account number of the Parent Company record from TeaWorld.

Action Needed - Field #

1. Enter App Network Setup Screen (13375)
2. Update Store ID and/or Customer ID so that it matches data provided.
3. Exit Network Setup
4. Return to Network Setup screen
5. Poll Server for latest updates.
6. Verify communication with TEAZZERS.

Caution #

Resolution

Did Check Customer / Store ID resolve the issue?

Yes, resolution code 504.

No, go to next step.