Tablet Battery Discharged

Possible Cause #

• Tablet battery is discharged.

What to Check - Phone #

• Power disconnected for an extended period of time.
• The tablet will not charge if the machine is turned off. If machine has been off for a few days the tablet battery will eventually die. After power is restored to the machine, the battery will begin to charge. After reaching 3-5% the battery should allow the tablet to turn on.

Action Needed - Phone #

1. Power switch is off.

2. Unit is unplugged.

3. Breaker is/was tripped.

4. Power to the store was lost.

Action Needed - Field #

1. Power block or USB cable is defective.

2. Defective tablet. Replace tablet.

Caution #

Resolution

Did Tablet Battery Discharged resolve the issue?

Yes, resolution code 107.

No, go to next step.